CKB

CKB Mastercard® PB/PB+ Contactless Card

  • Mastercard World Elite brand mark
  • Insurance
  • Access to business clubs at airports in Belgrade, Vienna and Sarajevo
  • Enjoy all the privileges of the concierge service 24/7 with the CKB Mastercard PB + card

Product description

CKB Mastercard® PB/PB+ Contactless Card is international Mastercard premium debit card for CKB Private banking customers, card that enables simple and secure use of funds on the current account it is directly related to.


CKB Mastercard® PB/PB+ Contactless card provides easy and secure access to funds from the transaction account which is directly related. Whether you are in the country or abroad, removing the risk associated with carrying cash and offering a simple way for cash withdrawal.


Using CKB Mastercard® PB/PB+ Contactless cards will receive special benefits that will improve the everyday shopping experience, travel, relax and enjoy the fine restaurants and bars. Enjoy free entrance to the business lounge at the airport in Belgrade, Sarajevo and Vienna. For more information, please click here.


Generali Insurance Montenegro and the assistance company Europe Assistance provide healthcare services abroad: travel health insurance, financial losses caused by abusing credit cards, insurance in case of disturbances during the trip, help you on your way to a road vehicle. The insurance signed by Crnogorska komercijalna banka covers the persons aged 18 to 75 years. The insurance beneficiary is only the Insured, i.e. CKB Mastercard® Contactless PB/PB+ Card Cardholder.


Enjoy PB+ package and CKB Mastercard® PB + card that in addition to all services include the following: concierge, providing personal assistance with table reservations, event tickets, trip plans, and organization; free CKB SMS and CKB GO banking service; as well as LoungeKey, providing 4 free lounge visits per year at the airports around the world.

Advantages of using CKB Mastercard® PB/PB+ Contactless card

  • As a member of the PB / PB + Club will receive a card CKB Mastercard® PB/PB+ Contactless Card.
  • Travel health insurance
  • Providing financial losses caused by abuse of payment cards
  • Insurance in case of disturbances during the trip
  • Providing assistance in the way of a road vehicle
  • Free admission to the business lounge at the airport in Belgrade, Sarajevo and Vienna
  • Discounts at numerous locations in Montenegro and other countries in Europe
  • Contactless payment
  • No authentication PIN for amounts to 15 EUR
  • Allows you to pay for goods and services at points of sale and cash withdrawals at ATMs and cash advances payments in the country and abroad with the tag Mastercard
  • You may check your account balance at the CKB ATMs.

Where to apply for CKB Mastercard® PB/PB+ Contactless card?

CKB Mastercard PB / PB + cards are intended for members of private banking.

We suggest you to schedule a meeting with your private banker first, at the time convenient for you, by calling +382 19903 or sending an e-mail to pbis@ckb.me. Visit our office which is located at The Capital Plaza, George Washington Boulevard 98, 81000 Podgorica or visit the nearest CKB branch.

Security

When you receive a card, you have to sign it. Unsigned card is considered invalid. Along with the card, the card user receives a secret identification number (hereinafter: PIN). The card user must keep the PIN confidential and must not disclose it to other persons or keep a written trace of it in order to eliminate the risk of any misuse. When entering your PIN at an ATM or POS terminal, observe the confidentiality. Check the transaction amount before signing the bill.

Reporting a card loss or theft

In case you lost a card or it was stolen from you, please contact the Bank Call Centre. The card will be automatically blocked as of the moment you contacted the Bank. If you fail to report loss or theft, you will be held responsible for the entire debt.

Complaints

If the card user believes that some costs do not belong to him/her or are incorrectly computed, he/she may address the Bank to complain about those by submitting bills and other documents that the Bank may require. Deadline for the submission of complaints is 72 h from the transaction date.

The Bank shall not be responsible for the quality and quantity of goods and/or services bought by the card. Complaints regarding the quality and quantity of goods and/or services should be resolved between the user and the sales point. Regardless of the complaint outcome, the user is obliged to settle the entire card debt.

If the Bank finds the complaint justified, it will credit the card account, and in case of unjustified complaint, the user will cover all the costs.

Information

More details about the product clients can get by Call 19903, send an e-mail to pbis@ckb.me,or come to the CKB Private banking office, address The Capital Plaza, George Washington Boulevard 98, 81000 Podgorica.

Also you can visit the nearest CKB branch or call the CKB Call Centre at 19894.

More detailed information about the package of insurance that you get free with CKB Mastercard® PB / PB + cards can be found at the site Generali Insurance Montenegro (www.generali.me).