CKB

CKB Debit Mastercard® Contactless card

  • Faster way of payment
  • Contactless card
  • For amount up to 15 EUR, PIN authorization is not needed

Product description

CKB Debit Mastercard® Contactless card is international Mastercard debit card that enables simple and secure use of funds on the current account it is directly related to. Funds on the account are available at any time, whether you are in the country or abroad, removing the risk associated with carrying cash and offering a simple way for cash withdrawal.


CKB Debit Mastercard® Contactless card is faster way of payment. It is enough to place it at the CKB Pin Pad device and your payment has already been done by authorizing the PIN for amounts higher than 15 EUR. Contactless payment saves your time, in a safe and comfortable way...

Advantages of using CKB Debit Mastercard® Contactless card

  • Contactless paymet
  • Without PIN authorization for amount up to 15 EUR
  • You can pay for goods and services and withdraw cash in the country and abroad at sales points and ATMs bearing the sign of Mastercard
  • Low usage costs
  • You have a possibility to take additional cards for family members.
  • You may check your account balance at the CKB ATMs.
  • You can buy mobile top-up for 067, 068 and 069 mobile networks at the CKB ATMs.
  • You can also buy mobile top-up for 067, 068 and 069 mobile networks at the CKB POSs with authorized dealers.
  • Less need to visit the Bank you may check the executed card transactions through electronic banking.
  • As beneficiary of CKB Debit Mastercard® Contactless card, you are also receiving Visa Electron Card at the price of one.

Where to apply for CKB Debit Mastercard® Contactless card?

It is intended for all citizens of Montenegro who have regular monthly income (salary or pension) that is received through the current account opened with CKB. Additionally, it is intended for all residents and non-residents without income, provided that they have a transaction account with CKB.


CKB clients will automatically and free receive this card after expiration of CKB Maestro cards while everyone else can apply at the nearest CKB branch. Card can be used on the same day you receive it.

Security

When you receive a card, you have to sign it. Unsigned card is considered invalid. Along with the card, the card user receives a secret identification number (hereinafter: PIN). The card user must keep the PIN confidential and must not disclose it to other persons or keep a written trace of it in order to eliminate the risk of any misuse. When entering your PIN at an ATM or POS terminal, observe the confidentiality. Check the transaction amount before signing the bill.

Reporting a card loss or theft

In case you lost a card or it was stolen from you, please contact the Bank Call Centre. The card will be automatically blocked as of the moment you contacted the Bank. If you fail to report loss or theft, you will be held responsible for the entire debt.

Complaints

If the card user believes that some costs do not belong to him/her or are incorrectly computed, he/she may address the Bank to complain about those by submitting bills and other documents that the Bank may require. Deadline for the submission of complaints is 72 h from the transaction date.


The Bank shall not be responsible for the quality and quantity of goods and/or services bought by the card. Complaints regarding the quality and quantity of goods and/or services should be resolved between the user and the sales point. Regardless of the complaint outcome, the user is obliged to settle the entire card debt.


If the Bank finds the complaint justified, it will credit the card account, and in case of unjustified complaint, the user will cover all the costs.

Information

More details about the product clients can get by visiting the nearest CKB branch or by calling the CKB Call Centre at 19894.